Job Summary
Barnsley Healthcare Federation is looking for enthusiastic, team-oriented, flexible, and reliable individuals to join our Reception team at BHF.
The hours available are 16 hours a week:
Wednesday: 1.30pm – 6.30pm
Thursday & Friday: 1.00pm – 6.30pm
However, you may be asked from time to time to work outside of these hours to cover annual leave. Any changes to your usual shift patterns will be communicated by management.
BHF is fully committed to ensuring equality, diversity, and inclusion (EDI), as this is embedded in our values. We are also a committed employer under the Disability Confident Scheme.
To discuss any reasonable adjustments or assistance in the application/interview process, please contact: syicb-barnsley.bhf-hrteam@nhs.net
Please note: Interviews may take place before the advert closes if suitable applications are received. The role may close early if a suitable candidate is appointed.
- Employer: Barnsley Healthcare Federation
- Job Title: Receptionist
- Location: United Kingdom
- Salary: £24,559.35 per year
- Working Pattern: Part-time
- Closing Date: 31 July 2025
Main Duties of the Job
As a receptionist, you will act as a focal point for the practice, communicating effectively between clinicians, staff, and patients.
You will need to demonstrate:
Previous administrative and customer service experience
Skills to adapt and prioritise duties of a busy reception desk
Calmness and focus in delivering a high standard of care to patients
Teamwork and excellent communication skills
Computer skills (clinical system experience is advantageous; training will be provided)
About Us
Launched in 2015, we are an ambitious and inclusive organisation focused on enhancing primary care at scale across Barnsley.
Our vision:
To deliver a robust, publicly funded health and social care service meeting the local community’s needs.
Our values:
Equality, inclusivity, and high-quality care—regardless of location or need.
Receptionists are integral to meeting these goals.
Benefits
5 weeks annual leave plus bank holidays
NHS Pension Scheme
Monthly in-house training event
Retail discounts
Details
Date posted: 02 July 2025
Pay scheme: Other
Salary: £24,559.35 a year (FTE)
Contract: Permanent
Working Pattern: Part-time
Reference Number: B0243-25-0038
Job Locations
Goldthope Centre
Goldthorpe Green
Goldthorpe
Rotherham
South Yorkshire
S63 9EH
Job Description
Job Responsibilities
Patients:
Process appointment requests via telephone and in person
Process patient bookings manually or via system
Handle visit requests
Register new patients and temporary residents
Process address changes manually or through GP links
Manage repeat prescription requests
Accept and process specimens for collection
Understand appointment systems and slot types
Understand telephone systems (daytime and out of hours)
Data entry and information recording per GDPR
Take and pass on messages
Complete workflow tasks (e.g., recalls, results, scanning, read coding, discharge letters, patient deductions, SystmOne tasks, etc.)
Medical Records:
Manage records
Keep records tidy and updated with changes
Document all patient contacts
Reception:
Open premises and ensure rooms are ready
Organise appointments and communication
Maintain stock and equipment
Communicate with clinicians, patients, staff, and external agencies
Person Specification
Qualifications
Essential:
Educated to GCSE level or equivalent
Desirable:
GCSE Maths and English (9-4 / A*–C)
Customer Service Level 2 or equivalent
Experience
Essential:
Excellent written and spoken communication
Ability to liaise confidently with all levels
Understanding confidentiality
Able to work with limited supervision
Desirable:
Office admin/secretarial experience
Proficient in Office (Excel, Word, Outlook)
NHS/Public Sector knowledge
SystemOne experience
Understanding of GDPR
Skills
Essential:
Prioritise own workload
Multitasking and organisation
Problem-solving ability
Attention to detail
Desirable:
Experience in coding/summarising
Disposition/Personal
Essential:
Friendly and approachable
Conflict resolution skills
Willingness for CPD and training
Teamwork and flexibility
Desirable:
Full UK driving license
How to Apply
If you’re interested in this role, visit the official website for more information — click here to apply now