About the Company
Oscar is hiring for a fast-growing UK-based agritech company empowering farmers and agri-businesses to achieve sustainable, profitable growth through advanced natural capital analytics. Their AI-powered platform helps users measure and manage key environmental indicators while maintaining full control over their data.
Grounded in rigorous science and trusted by industry leaders, this company is driving the next generation of data-led, environmentally responsible agriculture.
- Employer: Oscar
- Job Title: Customer Success Executive
- Location: Remote (United Kingdom)
- Salary: £32,000 – £42,000 per year
- Job Type: Full-time
About the Role
Join a growing team as a proactive and personable Customer Success Executive. Be the key contact ensuring clients/customers have a smooth and valuable experience.
This role is ideal for someone who enjoys relationship-building, problem-solving, and driving customer value.
Key Responsibilities
Serve as the primary point of contact for a portfolio of clients
Onboard customers and ensure smooth post-sales processes
Build strong relationships to improve retention and satisfaction
Understand and support clients in reaching their goals
Deliver onboarding, training, and engagement sessions
Monitor client account health and proactively address risks or opportunities
Respond to customer queries and issues in a timely manner
Work closely with internal teams to advocate for client needs
Maintain accurate CRM records and documentation
Identify upsell or expansion opportunities and pass leads to Sales
Gather testimonials, case studies, and referrals when appropriate
Requirements
1–3 years in a customer-facing or account management role
Excellent communication and interpersonal skills
Strong customer-first mindset with attention to detail
Able to manage multiple accounts and priorities efficiently
Experience with CRM or customer success platforms (e.g., HubSpot, Salesforce, Zendesk)
Organised, proactive, and positive attitude
Ideally good with data
Benefits
Remote-first company
Base salary up to £42,000 per year
Company equity (no commission)
How to Apply
If you’re interested in this role, visit the official website for more information — [click here to apply now]