Job Overview
Jamadia Ltd is seeking a highly skilled and experienced Community Welfare Officer to lead welfare casework and manage a team of Community Support Workers delivering frontline assistance to service users. The role involves overseeing complex cases, coordinating multi-agency responses, and ensuring all work meets safeguarding and quality standards.
- Employer: Jamadia Ltd
- Job Title: Community Welfare Officer
- Location: United Kingdom
- Salary: £41,800 – £42,000 per year
- Job Type: Full-time
- Expected Start Date: 01/10/2025
Key Responsibilities
Conduct detailed assessments of clients’ social, housing, and welfare needs, including vulnerable individuals and those with complex challenges
Develop and oversee tailored support plans to achieve sustainable, positive outcomes
Provide specialist advice on welfare rights, housing law, and access to statutory and voluntary services
Line-manage Community Support Workers, including supervision, performance management, and professional development
Review and approve casework undertaken by Community Support Workers, ensuring accuracy, safeguarding compliance, and best practice
Coordinate multi-agency meetings, working with housing providers, health professionals, and local authorities
Act as escalation point for high-risk or complex cases
Deliver training sessions to staff and community stakeholders on welfare-related topics
Maintain accurate case records and prepare performance reports for management and funders
Essential Qualifications & Experience
Degree (or equivalent experience) in Social Work, Social Policy, Psychology, Community Development, or related field
Significant experience in welfare rights, housing support, community development, or social care, including complex case management
Demonstrated experience of supervising or managing staff in a welfare or community service setting
Strong understanding of UK welfare systems, housing legislation, safeguarding requirements, and community support provision
Excellent communication, negotiation, and leadership skills
Desirable Skills
Mediation or conflict resolution training
Mental health first aid certification
Experience working with refugees, care leavers, or individuals with mental health needs
Why Join This Role?
Opportunity to make a direct impact on vulnerable individuals and communities
Structured career progression and professional development
Supportive, inclusive working culture
Skilled Worker visa sponsorship available for suitable candidates
How to Apply
If you’re interested in this role, visit the official website for more information — click here to apply now.