Role Overview
This Call Centre Assistant position is ideal for a proactive people person passionate about retail and delivering exceptional customer service. Previous optics experience is not required — only the willingness to create an outstanding store environment for customers and team members, ensuring every patient receives the best care in store.
- Employer: Specsavers
- Job Title: Call Centre Assistant
- Location: United Kingdom
- Salary: £10 – £12.21 per hour
- Job Type: Part-time
Working Hours
20–25 hours per week
10am – 3pm, 5 days per week (flexibility with these times)
Main Responsibilities
Diary management
Communicating effectively with customers, clinicians, and manufacturers
Triaging inquiries
About the Team
The store has a dedicated and welcoming team ready to work with new colleagues.
What’s on Offer
Salary: £10 – £12.21 per hour (depending on age)
Auto-enrolment into the pension scheme with employer contribution when you contribute too
Specsavers Perks: access to everyday discounts and savings
WeCare: employee support service for you and your immediate family
Complimentary Headspace app subscription
Eyecare and hearcare discounts for you and your family
Additional paid day off on your birthday
Enhanced family leave and company sick pay
Full training and development opportunities
Requirements
Passion for delivering great customer service
Organised
Active listening skills
Ability to work in a team
How to Apply
If you’re interested in this role, visit the official website for more information — click here to apply now.