Employer: Betsi Cadwaladr University Health Board
Job Title: Business Manager
Location: United Kingdom
Salary: £48,527 to £55,532 per annum
Job Type: Full-time, Permanent
Band: Band 7, Agenda for Change
Reference Number: 050-AC625-0925
Closing Date: 18 September 2025
Job Summary
The Business Manager will work across the West IHC Therapy Services as a key member of the Senior Leadership Team. Responsibilities include:
Supporting planning, performance, and accountability agendas
Deputising for Senior Leadership Team members when required
Managing improvement projects and coordinating relationships with Health Community, Corporate teams, and wider partners
Maintaining a business view across all West IHC Therapy Services to ensure consistency and collaboration
The ability to speak Welsh is desirable; Welsh and/or English speakers are equally welcome to apply.
Main Duties of the Role
Operational Management
Work as part of the Senior Management Team to ensure delivery of operational and performance targets
Leadership & Communication
Motivate staff within the team
Provide leadership support to the Senior Leadership Team
Planning, Performance, Organisation & Project Management
Produce monthly and annual performance reports in collaboration with Service Leads and the Business and Planning Manager
Lead on Health Community Reports as required, working closely with corporate services
Finance
Control expenditure within budgetary responsibility
Manage budgets effectively within the area of responsibility
Service Improvement, Planning & Modernisation
Research and benchmark against national standards and neighbouring Health Boards
Recommend and influence sustainable service improvements
Information & Performance Monitoring
Lead monitoring and performance of Therapy Services teams
Human Resources / Workforce Development
Managerial responsibility for all administrative, secretarial, and clerical staff within the service
Line management responsibility for other staff members as delegated
About Betsi Cadwaladr University Health Board
Betsi Cadwaladr University Health Board (BCUHB) is the largest health organisation in Wales, providing services to a population of around 700,000 across North Wales. Services include:
Primary, community, mental health, acute, and elective hospital services
The Health Board is committed to:
Supporting staff through its Organisational Values and Proud to Lead competence framework
Promoting equality, diversity, and inclusion
Being a “Disability Confident Employer”
Applications may be submitted in Welsh or English. Welsh applications will not be treated less favourably.
Person Specification
Qualifications
Essential:
Postgraduate management or professional qualification, or equivalent knowledge/experience
ILM Management Level 4 (or equivalent); commitment to achieve within 2 years if not held
PRINCE2 Practitioner or equivalent (or willingness to achieve within 2 years)
In-depth knowledge across a wide range of Health Board services, systems, and procedures
Thorough knowledge of the NHS and current issues
Evidence of ongoing personal and professional development
Desirable:
Knowledge of information systems
Experience
Essential:
Significant NHS experience
Experience managing successful change across professional boundaries
Evidence of delivering progress against service development objectives
Multi-agency working at strategic level
Leadership and major change management experience
Experience developing business plans and cases aligned with corporate objectives
Track record of business and operational planning
Significant financial, human, and capital resource management
Desirable:
Political awareness
Knowledge/experience of NHS estates and service environments
Skills & Abilities
Essential:
Strong communication at all levels, including with Directors and external organisations
Financial management expertise
Analytical skills with ability to interpret and present complex information
IT literacy, including Office 365, Teams, and clinical information systems
Organised, accurate, and able to plan/prioritise workload
Problem-solving and policy implementation skills
Personal Qualities
Essential:
Inspirational and enthusiastic leader
Dedicated, flexible, and adaptable
Patient and quality focused
Professional approach
Desirable:
Demonstrable leadership qualities
Additional Information
Disclosure and Barring Service Check: Required
Certificate of Sponsorship (CoS): Available for skilled worker visa applicants
Applicants may need to provide a criminal record certificate from any country lived in for 12+ months within the past 10 years (including dependants).
How to Apply
If you’re interested in this role, visit the official NHS website to apply: Click here to apply now