Overview
Pixel Productions Hull Ltd is seeking a detail-oriented and proactive Customer Support & Chat Moderator to join its team. The role involves overseeing online discussions, ensuring adherence to community guidelines, and fostering a positive, engaging environment for all participants.
This position requires strong communication skills, analytical thinking, and the ability to interact effectively with a diverse online audience.
- Employer: Pixel Productions Hull Ltd
- Job Title: Customer Support & Chat Moderator
- Location: Remote (United Kingdom)
- Salary: £13.00 per hour
- Job Type: Part-time & Full-time
Key Duties
Monitor and moderate online discussions to maintain a respectful and constructive environment.
Perform accurate data entry tasks to ensure the integrity of user information and interactions.
Analyse user feedback and interactions to identify trends and areas for improvement.
Collaborate with team members to create and implement strategies for community engagement and growth.
Experience and Requirements
Proven experience in a moderation or similar role is preferred.
Excellent data entry skills with strong attention to detail.
Ability to analyse information effectively and provide actionable insights.
Familiarity with online community guidelines is advantageous but not required.
Background in customer service or sales is beneficial.
Job Details
Contract Type: Full-time, Part-time, Zero hours contract, Volunteer
Pay Rate: £13.00 per hour
Expected Hours: Minimum of 16 hours per week
Work Location: Remote
Benefits
Company pension
Employee discount
Referral programme
Work from home
How to Apply
Interested applicants can visit the official Pixel Productions Hull Ltd website for more information — click here to apply now.