Employer: The Peaches Healthcare Limited
Job Title: Care Coordinator
Location: United Kingdom
Salary: £21,500.00–£27,000.00 per year
Job Type: Full-time
Full Job Description
Care Coordinator – Join Our Passionate Team at Peaches Health Care
Are you a dedicated and compassionate individual who thrives in a dynamic, customer-focused environment? Do you have strong organisational and communication skills? The Peaches Healthcare Limited is looking for a Care Coordinator to help ensure that customers receive the highest quality care in the comfort of their own homes.
At Peaches Health Care, the organisation prides itself on providing exceptional home care services that empower individuals to live safely and comfortably. This role offers an exciting opportunity to support a growing team and contribute to the well-being of both clients and care assistants.
Key Responsibilities
Ensure timely, efficient, and safe allocation of care assistants to customers based on their care and support plans.
Work closely with the care team in the office and management to recruit and onboard skilled care assistants, ensuring needs of the business and clients are met.
Provide cover for care assistant absences, including sickness, holidays, or short notice situations.
Manage incoming referrals for new care and support requests, processing them quickly and effectively.
Regularly review and update customers’ care and support plans to ensure they remain aligned with evolving needs.
Coordinate and ensure adequate staff coverage to meet care requirements, considering both customer needs and staff well-being.
Use IT systems to schedule care assistants, matching each one with the right customer based on skills, preferences, and availability.
Adjust care plans as necessary and prioritise care in emergency situations.
Distribute weekly rotas to staff and communicate updates or changes when required.
Participate in an out-of-hours emergency on-call rota once fully trained and assessed for competency.
Maintain accurate records of care provision, travel, and incidents, ensuring confidentiality and data protection.
Additional Responsibilities
Ensure all customer information remains confidential and is shared only when necessary for safety and well-being.
Provide regular updates and reports to the Registered Manager and team, contributing to smooth service operations.
Foster strong communication with customers and their families, addressing diverse communication needs.
Collaborate with healthcare professionals to ensure continuous improvement in care standards and outcomes.
Adhere to Peaches Health Care’s policies and procedures, delivering care in line with best practices.
Why Join Us?
Be part of a close-knit, supportive team dedicated to delivering exceptional care.
Enjoy a rewarding role where you can make a tangible difference in people’s lives every day.
Competitive salary and benefits.
Opportunity for growth and development in a dynamic sector.
Comprehensive training and ongoing support to help you excel in your role.
The ideal candidate is organised, approachable, and calm under pressure. If you value a compassionate, customer-first approach to care, this role could be the right fit.
Sponsorship Available
Reference: PHCL/CC-2025
Job Details
Job Types: Full-time, Permanent
Pay: £21,500.00–£27,000.00 per year
Benefits:
Company car
Company pension
Sick pay
Ability to Commute/Relocate:
Hounslow TW5: reliably commute or plan to relocate before starting work (preferred)
Experience:
Care Coordinator: 3 years (required)
Computer literacy: 1 year (required)
Licence/Certification:
Full UK Driving License (required)
Work Location: In person
How to Apply
If you’re interested in this role, visit the official website for more information — click here to apply now.