Employer: Jisc
Job Title: UX Designer
Location: United Kingdom (Hybrid)
Salary: £42,000 per annum
Job Type: Full-time
Closing Date: 09th January 2025
Planned Interviews: 12th–23rd January 2026 (2 stages)
About Jisc
For 30 years Jisc has pioneered digital solutions for UK education and research, transforming how knowledge is created, shared and used.
Jisc is uniquely positioned to protect, promote and lead the sector in digital and data transformation, making a difference to students, communities and society. Together, Jisc is working to build a better digital future for education and research.
Raise your potential at Jisc through a culture of lifelong learning. At Jisc, growth is a priority, encouraging new challenges, skills development and career progression.
The UX Team
The UX team is a collaborative, curious, and user-focused group, passionate about designing digital experiences that make a difference. The team works closely with developers, product managers, and stakeholders across Jisc to ensure solutions are shaped by real user insight and aligned with sector needs.
The Role
Jisc is seeking a creative, user-focused UX Designer who thrives in autonomous roles to help shape the future of digital services in education and research. This role involves owning UX initiatives end-to-end, designing intuitive and inclusive experiences across a range of products, ensuring interactions are purposeful, accessible, and aligned with user needs.
UX Skills Framework
The UX skills framework is designed to support development with purpose and transparency. Jisc believes in nurturing talent through clear, role-aligned pathways. The framework outlines the key skills, behaviours, and competencies required at each level, providing a structured approach to career progression and professional growth.
Level 3 UX Designer Expectations
Jisc is looking for a Level 3 UX Designer who can lead UX work within a product team. This role requires strong generalist UX skills, with deeper expertise in either research or design. The successful candidate will work independently, guide teams with evidence-based decisions, and help ensure products deliver clear, user-centred experiences.
What You’ll Be Doing
Leading day-to-day UX activity in a product team
Planning and carrying out UX work independently across discovery, design, and evaluation
Using specialist depth (research or design) to guide team decisions
Working closely with developers and product managers to shape solutions
Presenting clear insights, decisions, and recommendations to stakeholders
Producing structured, usable outputs such as research summaries, user flows, wireframes, and prototypes
Supporting collaboration through workshops and feedback sessions
Key Skills and Experience
Strong generalist skills across research, design, and evaluation
Specialist strength in either user research or interaction/UI design
Ability to lead UX work independently and judge when to involve others
Experience shaping service roadmaps and plans through applied UX expertise
Comfortable working in cross-functional, agile teams
Clear communication skills to explain evidence, decisions, and trade-offs
Confidence managing multiple tasks and adapting to changing priorities
Behaviours
Proactively supports team members and contributes flexibly to shared goals
Encourages inclusive, collaborative decision-making and offers guidance when needed
Fosters a safe, open environment for giving and receiving constructive feedback
Stakeholder Management
Investigates team responses to internal customer issues and communicates service roadmap concerns effectively
Helps teams stay focused on delivering value by balancing stakeholder needs with complexity
Hybrid Working
Specific patterns for working in the office are not mandated, and the frequency of office attendance is agreed with a manager. Meeting in person is valued, and occasional travel to Jisc hub offices may be required.
Why Work for Jisc?
At Jisc, every role is meaningful and every individual is valued. Jisc fosters a culture of continuous learning and personal growth, offering opportunities to develop new skills and make a real impact in education and research. Flexible working is embraced, prioritising outcomes over hours to support work-life balance.
Guiding Principles
Jisc’s culture is powered by four guiding principles: putting customers first, driving innovation, creating impact, and championing inclusive collaboration to deliver sustainable outcomes and shape a better future.
Benefits
Flexible work pattern adaptable to personal commitments
31 days annual leave (plus bank holidays), including three closure days over Christmas
Option to buy up to an additional 5 days leave
Generous flexible pension schemes
Wellbeing and lifestyle benefits, including health care cash plan and mental health support
Access to thousands of LinkedIn Learning courses and development resources
Home office equipment allowance of up to £250
Financial wellbeing support, including loans, savings plans, mortgage advice and will writing tools
Retail discounts and cashback offers
Family-friendly policies including enhanced parental, maternity and paternity leave
Up to 3 days volunteer leave
Equity, Diversity and Inclusion
Jisc believes its people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging.
Jisc works to create an equitable experience for candidates and employees, embracing all aspects of identity including race, ethnicity, religion, belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, and veteran status.
Application Process
Applicants are encouraged to share any requirements needed to support accessibility throughout the recruitment process. Jisc aims to provide an update on applications within 4 weeks, although contact may occur sooner.
While AI tools may be used to help prepare applications, candidates are encouraged to ensure submissions reflect their own voice, experience, and personality.
Current Jisc employees should apply via the Dayforce Employee profile.
A thorough background screening process verifies application details, and inaccurate information may result in an offer being withdrawn.
Sponsorship
Jisc holds an active sponsor licence to recruit on a Skilled Worker visa basis. Applicants requiring sponsorship should assess eligibility against Home Office criteria. Jisc does not offer financial reimbursement for relocation, visa, dependant costs, or the immigration health charge.
How to Apply
If you’re interested in this role, visit the official website for more information — click here to apply now.