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Customer Assistant – Online at Morrison Supermarkets Limited

About the Role

Do you have a helpful and friendly style, enjoy meeting new people, and love going above and beyond for customers?

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Within our stores, we have many exciting teams, and we are looking for Customer Assistants to work within our Online department, selecting and packing orders for our online customers. We want all our customers to have the best experience possible, whether in-store or online.

This role involves working with technology to accept orders, find products in the store, and pack them ready for customers through our delivery or collection services.

You will also be trained across all departments such as replenishment and service, and be required to work where the store most needs your support.

  • Employer: Morrison Supermarkets Limited
  • Job Title: Customer Assistant – Online
  • Location: United Kingdom
  • Salary: Competitive salary, plus excellent benefits
  • Job Type: Fully flexible
  • Closing Date: 13 July 2025

What You’ll Get in Return

  • Fully flexible shift patterns

  • Six weeks holiday (including bank holidays)

  • 15% discount in our supermarkets and convenience stores from day one

  • Additional 10% discount card for a friend or family member

  • Career progression and development opportunities

  • Subsidised in-store cafe or shop floor ranges

  • Competitive pension and life assurance

  • Healthcare and well-being benefits including Aviva Digital GP

  • Morrisons MyPerks with discounts at high street shops, cinemas, gyms, and more

  • Optional payroll charity donations

  • Family-friendly policies including 26 weeks maternity and adoption leave, plus neonatal and fertility leave

About You

You’ll be the kind of person who:

  • Has a helpful and friendly style

  • Loves going above and beyond for our customers

  • Enjoys being active and working in a fast-paced, varied environment

  • Likes to use your own initiative to support and resolve customer queries

  • Can use a range of equipment while maintaining high Health & Safety standards

Please note: We only recruit individuals over the school leaver’s age. Some roles require applicants to be over 18 due to health and safety restrictions.

About Morrisons

We love providing our customers with a great shopping experience they won’t find anywhere else.

As one of the UK’s largest supermarkets, we offer great value for money and quality fresh food to over 11 million customers weekly. Our focus on freshness sets us apart as we prepare more fresh food in-store than any other supermarket.

There are lots of opportunities for you to play your part. Whether you want to make the freshest food or serve our customers, we’d love to meet you.

We’re Foodmakers and Shopkeepers, and together, we make Morrisons.

What Happens Next?

Click apply today to join our team—it only takes a couple of minutes! We’ll contact you soon, so please check your emails and phone regularly.

At Morrisons, we want to ensure our recruitment process is fair and accessible. If you need support completing your online application, contact us at resourcing@morrisonsplc.co.uk. If invited for an interview, you will receive a local contact for any necessary adjustments.

How to Apply

If you’re interested in this role, visit the official website for more information — [click here to apply now].

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