About the Role
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
This role is 12 hours contracted per week and requires full flexibility over 7 days.
As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
- Location: Leicester, United Kingdom
- Salary: £7.55 – £12.21 / hour
- Job Type: Part-time
Key Responsibilities
Team Collaboration:
Work harmoniously with colleagues, fostering an inclusive and supportive team environment.
Participate actively in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
Share knowledge and skills to support and train both new and existing team members.
Operational Excellence:
Assist in daily store operations, ensuring compliance with company policies and procedures.
Process transactions accurately and efficiently with various payment methods.
Maintain a clean, organised, and visually appealing sales floor; ensure products are attractively displayed and fully stocked.
Stay informed about product features, promotions, and pricing to provide accurate and helpful advice to customers.
Help set up and execute in-store promotions and displays to boost sales and improve the shopping experience.
Customer Engagement:
Build strong connections with customers by understanding their needs and offering tailored solutions.
Address customer inquiries and concerns promptly and professionally.
Represent the Mountain Warehouse brand with enthusiasm, creating a welcoming atmosphere.
Sales & Performance:
Collaborate with the team to meet and exceed sales targets.
Support store management in identifying growth opportunities and improvements.
Requirements
Committed to delivering outstanding customer service.
Passionate about retail and eager to share that enthusiasm.
Excellent communicators with a friendly and approachable demeanour.
Energetic, driven, and determined to complete tasks effectively.
Reliable and trustworthy team players.
What’s In It For You?
Monthly Bonus Scheme: Performance-driven bonuses on top of your base salary.
50% Colleague Discount: Across Mountain Warehouse and Animal brands, plus twice-yearly uniform allowance.
28 Days Annual Leave: Including Bank Holidays.
Access to Employee Assistance Programme and Colleague Hardship Scheme.
Generous Colleague Referral Incentive.
Auto-enrolment Pension Scheme.
A stable, successful, and supported working environment.
Length of service awards.
About Mountain Warehouse
Mountain Warehouse is passionate about helping customers enjoy the great outdoors. We design quality, sustainable products made for adventure—whether hiking, running, skiing, or exploring locally.
Our team is united by a love for the outdoors, commitment to exceptional customer service, and a belief in teamwork. We value individuality, diversity, and inclusivity, creating a supportive workplace where everyone feels valued and empowered.
Every role shapes our brand experience and future. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!
How to Apply
If you’re interested in this role, visit the official website for more information — [click here to apply now]