Job Summary
An exciting opportunity has arisen for an experienced manager to join the Cardiac Sciences Directorate as Business Manager.
The Directorate has an annual income plan of ~£65m and employs over 500 people.
Services include Cardiothoracic Surgery, Cardiology, community-based services, and one of London’s dedicated Heart Attack Centres at Hammersmith Hospital.
Care is delivered across surgical, medical, and diagnostic services, plus outpatient activity (virtual and face-to-face).
Strong research links with Imperial College, with opportunities across academic and research portfolios.
The role will be based at Hammersmith Hospital, with additional services at Charing Cross, St Mary’s, and community sites across North West London.
Ideal Candidate:
Experienced in operational management.
Skilled at balancing a high workload.
Strong communication skills.
Able to lead and motivate teams.
Main Duties of the Job
Reporting to the General Manager, the Business Manager will:
Support the General Manager and Chief of Service in operational delivery.
Oversee administrative functions, ensuring targets are met and SOPs are followed.
Provide, analyse, and present data to support business decisions.
Drive streamlined and efficient services, benchmarked nationally and internationally.
Lead cost reduction programmes and organisational change projects.
Ensure KPIs are met, including 18-week, cancer, and diagnostic targets.
Manage day-to-day operations of outpatient and diagnostic scheduling services.
Oversee administrative staff.
Respond to patient queries and complaints (via PALS, complaints team, or DATIX).
About Imperial College Healthcare NHS Trust
At Imperial College Healthcare, you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Values: expert, kind, collaborative, aspirational.
Benefits: career development, flexible working, wellbeing programmes, staff recognition schemes.
Optional extras: Cycle to Work, car lease schemes, season ticket loan, onsite leisure membership.
Commitment to equal opportunities and flexible working (part-time or job share considered).
Job Details
- Employer: Imperial College Healthcare NHS Trust
- Job Title: Business Manager
- Location: United Kingdom
- Salary: £64,156 to £71,148 per year
- Job Type: Full-time
- Contract: Permanent
- Closing Date: 26 August 2025
Person Specification
Education
Essential
Relevant first degree.
Postgraduate management qualification and/or equivalent experience.
Project management course (e.g. PRINCE2).
Desirable
Relevant postgraduate qualification.
Experience
Essential
Operational and staff management in the NHS.
Successful track record in change and project management.
Experience handling complex employment issues (grievances, disciplinary).
Writing complex business/project plans with evidence of delivery.
Desirable
Experience in NHS finance or similar role.
Skills / Abilities
Essential
Strong business planning and marketing skills.
Ability to analyse and present performance data clearly.
Skilled at coordinating and investigating complaints.
Excellent organisational and time management skills.
Additional Information
Disclosure and Barring Service Check: Required.
Certificate of Sponsorship: Applications from Skilled Worker visa applicants welcome.
Overseas Applicants: Criminal record certificates required for residency of 12+ months in the past 10 years.
How to Apply
If you’re interested in this role, visit the official website for more information — click here to apply now.