About the Role
Leeds Building Society has been helping members save for their future and buy their own homes since 1875. The Leicester branch is looking for a dedicated Part Time Customer Service Assistant to deliver excellent service to members, ensuring they receive the support they need, whatever they are saving for.
- Employer: Leeds Building Society
- Job Title: Part Time Customer Service Assistant
- Location: Leicester, England, United Kingdom
- Salary: £24,000 per year
- Job Type: Full-time
- Closing Date: 16 September 2025
Key Responsibilities
Be a friendly face in branch, assisting with branch-based products and services.
Open savings accounts for customers investing for a fixed term or saving for important events.
Handle follow-up calls and incoming calls to discuss available products and services.
Complete daily administrative tasks such as booking appointments, scanning, letter writing, and handling incoming post.
Ensure customer records are accurate and up to date.
What You’ll Bring
Experience working with customers and delivering exceptional service.
Strong attention to detail with good numeracy skills for accurate cash transactions.
Resilience to handle challenging customer situations.
Passion and drive to achieve good customer outcomes.
Previous experience using Microsoft Office or in-house computer systems.
Benefits
In return, Leeds Building Society offers:
Annual colleague bonus of up to 12%.
Matched pension contributions of up to 10%.
26 days holiday plus bank holidays, with the option to purchase up to 5 extra days.
Colleague Mortgage and Saver products.
Electric vehicle scheme and Cycle to Work scheme.
2 days’ volunteering per year.
A supportive environment to learn, develop, and shape a meaningful career.
Why Work at Leeds Building Society?
Accredited with Inclusive Employers Gold (2023) for commitment to diversity and inclusion.
Winner of the Leading with Purpose award at the 2023 Business Culture Awards.
Dedicated to creating a culture representative of the communities it serves.
Committed to supporting applicants with specific access requirements and making reasonable adjustments where possible.
Important Information
Leeds Building Society may close the advert early, so applicants are encouraged to apply promptly. If you do not meet all the listed criteria, you are still encouraged to apply, as the Society is interested in the skills and experience you can bring.
How to Apply
If you’re interested in this role, visit the official website for more information — click here to apply now.