Job Summary
This post is fixed term/secondment until 31/07/2026 for an Administration Manager to support the All Ages Mental Health and Learning Disabilities (MHLD) Digital Project.
If you are interested in applying for the secondment position, you must obtain permission from your current line manager before applying.
The role is suited for someone with business management experience who can demonstrate the successful delivery of change projects. The Business Support Manager will join the All-Ages Mental Health and Learning Disabilities Digital Solution Project, supporting the change journey with administrative responsibilities across BCU.
Employer: Betsi Cadwaladr University Health Board
Job Title: Business Support Manager
Location: United Kingdom
Salary: £39,263 to £47,280 per annum
Job Type: Full-time
Closing Date: 02 October 2025
Main Duties
Provide operational and management support to the administration team across all services involved in the All Ages MHLD Digital Solution Project.
Oversee and manage Welsh Government targets related to Mental Health, Learning Disabilities, and Children’s Services, with weekly progress updates.
Lead administrative, clerical, and secretarial staff in adopting new digital working methods.
Identify and implement improved ways of working to support strategic and operational goals.
Produce routine and ad hoc reports to monitor quality indicators and divisional objectives.
Collaborate with colleagues across the division and Health Board to address service issues.
Operate independently in day-to-day management with minimal supervision.
Maintain confidentiality and professionalism in all interactions.
Note: The ability to speak Welsh is desirable. Welsh and/or English speakers are equally welcome to apply.
About Betsi Cadwaladr University Health Board
Betsi Cadwaladr University Health Board (BCUHB) is the largest health organisation in Wales, providing primary, community, mental health, acute, and elective hospital services for around 700,000 people across North Wales.
The organisation supports staff in line with its Organisational Values and Proud to Lead competence framework. It promotes equality, diversity, and inclusivity and welcomes applicants under the Disability Confident Employer scheme.
Applications may be submitted in Welsh, and will not be treated less favourably than those submitted in English.
Person Specification
Experience
Essential:
Previous managerial experience
Experience managing staff and budgets
Ability to manage projects at local or regional level
Specialist knowledge of ophthalmic service administration
Advanced skills in IT packages (Word, Excel, PowerPoint, Access)
Ability to travel to various sites
Desirable:
Knowledge of health service management
Welsh speaker/writer
Qualifications and Knowledge
Essential:
Degree-level education or equivalent experience
Postgraduate qualifications to Diploma level or above, or equivalent experience
Evidence of recent professional/personal development/education
Desirable:
Additional experience to postgraduate diploma level or equivalent
Masters/postgraduate-level education
Additional Information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service (DBS) check.
Certificate of Sponsorship
Applications from candidates requiring Skilled Worker sponsorship are welcome and will be considered alongside others.
Since 6 April 2017, Skilled Worker applicants applying for entry clearance into the UK must provide a criminal record certificate from any country they have lived in continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.
Guidance: Criminal records checks for overseas applicants.
How to Apply
If you’re interested in this role, visit the official website for more information — click here to apply now.