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Remote Virtual Sales Receptionist at UK Sales Increase

About UK Sales Increase

At UK Sales Increase, the company specialises in helping healthcare businesses, including chiropractic, osteopathic, physiotherapy, and sports therapy practices, grow their patient base.

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If you have a passion for sales, outstanding communication skills, and thrive in a remote work environment, this opportunity could be a great fit.

  • Employer: UK Sales Increase
  • Job Title: Virtual Sales Receptionist
  • Location: Remote (United Kingdom)
  • Salary: £12.21 – £30.00 per hour
  • Job Types: Full-time, Part-time, Freelance

Job Description

The Virtual Sales Receptionist position combines the responsibilities of a Phone Sales and Booking Coordinator. This dual role demands:

  • Strong persuasion skills

  • Excellent communication

  • A commitment to nurturing leads and converting them into bookings for clients, with payment taken upfront

You will serve as the first point of contact for potential patients on behalf of clients, driving bookings, enhancing customer experience, and supporting sales growth.

From handling enquiries and providing detailed service information to scheduling appointments and processing payments, this role ensures a seamless and professional experience for every patient.

Key Responsibilities

  • Respond promptly to enquiries via phone, email, and chat

  • Conduct outbound calls to follow up on leads and convert enquiries into confirmed bookings

  • Provide detailed and accurate information about clients’ services

  • Securely process payments over the phone

  • Schedule and manage appointments in clients’ diaries

  • Maintain and update customer records in the CRM system

  • Collaborate with the team to achieve sales and booking targets

  • Proactively learn about each client’s services to represent them effectively

Qualifications

  • Proven experience in sales or a similar role

  • Exceptional verbal and written communication skills

  • Strong persuasive and sales abilities with a results-driven mindset

  • Proficiency in CRM software and tools such as Google Sheets and Google Docs

  • Excellent organisational and multitasking abilities

  • Ability to work independently and professionally in a remote setting

  • High attention to detail and strong problem-solving skills

Preferred Skills

  • Sales experience in the chiropractic, osteopathy, physiotherapy, or sports therapy sectors

  • Familiarity with virtual communication tools such as Zoom and Slack

  • Experience with CRM systems

What UK Sales Increase Offers

  • Hourly pay with performance-based bonuses and commissions

  • Flexible working hours, within core hours, to suit your lifestyle

  • Voluntary training opportunities

  • Professional development and growth potential in higher sales roles

  • A supportive and collaborative virtual team environment

Terms of the Role

Contract Type: Self-employed contractor
Part-time: 25 hours per week (Mon–Fri)
Full-time: 40 hours per week (Mon–Fri)

Compensation Structure

Part-time (5h/day):

  • Base pay: ~£1,100/month (£50 per day, based on 22 working days)

  • Commission: £1,000/month when hitting a monthly quota of ~120 sales

  • Bonus: £10 per sale above quota

  • Realistic earnings: £2,100+ per month

Full-time (8h/day):

  • Base pay: ~£1,760/month (£80 per day, based on 22 working days)

  • Commission: £1,800/month when hitting a monthly quota of ~200 sales

  • Bonus: £10 per sale above quota

  • Realistic earnings: £3,560–£4,000+ per month

There is no cap on sales commission. High performers regularly exceed their quota by 40–60 sales per month.

Schedule and Requirements

Team Meetings & Training

  • 30-minute Zoom meetings scheduled most weekdays between 10:00–11:00 AM

  • Attendance required (unpaid, as this is a contractor role)

  • Meetings designed to improve performance and commission potential

Calling Hours

  • Part-time (5h/day): Flexible between 10:00 AM (after morning meeting) and 7:00 PM

  • Full-time (8h/day): Flexible between 9:00 AM and 7:00 PM

  • Must complete at least 30 minutes of calls between 12–2 PM and 4–6 PM

Team Communication

  • Must remain responsive on Slack between 9:00 AM and 6:00 PM

Candidate Profile

  • Confident and clear phone manner

  • Target-driven with a positive, energetic attitude

  • Ability to work independently while following structured processes

  • Reliable, professional, and responsive communication

Why Join UK Sales Increase

  • Flexible working hours

  • Clear performance metrics and uncapped earning potential

  • Ongoing training and team support to maximise success

  • Opportunity to grow within a fast-expanding company

Job Summary

Job Types: Full-time, Part-time, Freelance
Pay: £12.21 – £30.00 per hour

Benefits:

  • Casual dress

  • Employee mentoring programme

  • Referral programme

  • Work from home

Application Questions

  • Can you provide an example of a time when you successfully persuaded someone to take action or make a purchase?

  • On a scale of 1–10, how confident are you in handling objections during a sales call?

  • Are you familiar with processing payments over the phone? If yes, please explain.

  • How would you handle a situation where a potential patient is hesitant to book due to cost concerns?

  • Do you have a dedicated, quiet workspace and a reliable internet connection for making and receiving calls?

  • If a patient says they’ll call back later but you suspect they won’t, how would you follow up to secure the booking?

  • Imagine you’ve had a few consecutive calls where potential patients said no. How would you stay motivated and productive?

  • Do you have previous experience in telesales or a phone-based role? If so, what was your primary responsibility?

Education and Experience

  • Education: GCSE or equivalent (preferred)

  • Experience: Telesales – 3 years (required)

Work Location: Remote

How to Apply

If you’re interested in this role, visit the official website for more information — click here to apply now.

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