Company Overview
Questa Psychological Services Ltd is an established and growing provider of high-quality psychological assessments and therapy services, working across both private and NHS contracts. The company values compassion, professionalism, and accuracy in delivering exceptional support to clients.
- Employer: Questa Psychological Services Ltd
- Job Title: Administration Assistant
- Location: Remote (United Kingdom)
- Salary: £13.50 per hour
- Job Types: Freelance, Full-time, Zero hours contract
Job Description
Questa Psychological Services Ltd is seeking a kind, compassionate, and proactive Administration Assistant to join its friendly remote team. This position offers the chance to contribute to a small but rapidly expanding organisation that prioritises client care, efficiency, and attention to detail.
Key Responsibilities
Managing a busy shared inbox and responding to client enquiries promptly and professionally
Speaking with clients over the phone to arrange autism and ADHD assessments
Performing accurate data entry and maintaining up-to-date client records
Supporting the clinical team with administrative and scheduling tasks
Using initiative to identify and implement improvements in administrative processes
About You
Previous administrative experience (preferably within healthcare or client-facing environments)
Excellent written and verbal communication skills
Proactive, efficient, and highly organised
Strong attention to detail and accuracy
Warm, compassionate manner when dealing with clients and colleagues
Comfortable working independently and as part of a small, supportive remote team
Confident using email, spreadsheets, and other digital tools
An interest or background in psychology is beneficial
What the Role Offers
£13.50 per hour (self-employed basis)
Flexible, fully remote working arrangement
Supportive and friendly team environment
Opportunity to contribute to a service that makes a real difference in people’s lives
Benefits
Flexitime
Experience
Administration: 1 year (preferred)
Work Location
Remote (United Kingdom)
How to Apply
If you’re interested in this opportunity, visit the official website for more information — click here to apply now.