Employer: Skylarks Security Services
Job Title: Business Development Manager
Location: Leeds, United Kingdom
Salary: £50,000.00 per year
Job Type: Full-time (Hybrid)
Full Job Description
Up to £50,000 per annum (DOE) + Visa sponsorship available (if required).
We are looking for an experienced Customer Support Administrator to join our growing, well-established, and productive Service department.
As a vital team member, you will handle contracts, orders, new business inquiries, staff, and clients with the utmost Professionalism. Along with handling a lot of calls and emails, you will be doing administrative tasks and providing essential customer service. Staff scheduling, helping with technical issues, order maintenance, costing, quoting, and billing are all tasks you will be involved in.
Purpose-driven integrated facilities management services. By establishing work environments that inspire, encourage, and attract elite talent from all industries, we hope to transform workplaces. Our “people and planet first” attitude prioritises the facilities management components that have the biggest operational impact, providing organisations more time to focus on the important things.
Key Responsibilities
Responsibilities include but are not limited to:
Point of contact for customers with queries, complaints, feedback, and requests
Ensuring timely and professional responses to all incoming and outgoing correspondence
Diary management of the employee and allocating of their jobs
Providing costings and quotes to customers
Quoting and ordering parts for jobs
Invoicing
Updating systems at all times regarding queries and outcomes
Manage own workload
About You
We are searching for a customer-focused individual with at least one to three years of administrative and customer service experience. It is excellent to have prior experience answering a large volume of calls, responding to inquiries, resolving problems, and taking follow-up action.
You should also be capable of managing a large volume of emails, scheduling tasks, updating systems, and doing all administrative tasks to a high degree.
Benefits Package
Please note: we ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
28 days holiday inc. bank holidays (increasing by 3 days after 2 years’ service)
Financial wellbeing programme and preferred rates on salary finance products
Free annual healthcare check
Pension scheme and Life Assurance
Employee Assistance Programme
Recognition awards including Be a Star peer recognition and Long Service Awards
Employee networks created and led by employees for employees
Exclusive Benefits & Wellbeing site (Perks at Work)
Entertainment, Health & Wellbeing and Travel discounts
Company Mobile
On-going training & development and career pathways
Job Details
Job Type: Full-time
Pay: £50,000.00 per year
Benefits:
Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking
UK visa sponsorship
Education & Experience
Education:
A-Level or equivalent (preferred)
Experience:
Customer service: 1 year (preferred)
Licence/Certification:
Driving Licence (preferred)
Work Location
Hybrid remote in Leeds LS11 5SF
How to Apply
If you’re interested in this role, visit the official website for more information — click here to apply now.