Employer: Imperial College Healthcare NHS Trust
Job Title: Business Manager
Location: London, United Kingdom
Salary: £64,156 to £71,148 per year
Job Type: Full-time
Closing Date: 09 October 2025
Job Summary
An exciting opportunity has arisen for an experienced manager to join Imperial College Healthcare NHS Trust’s Stroke & Neurosciences Directorate as Business Manager.
The Trust is a regional neuroscience centre providing emergency and planned inpatient and outpatient care for a population of over two million across north west London. Services cover the full pathway — from hyper-acute stroke through to specialist neurology clinics.
Based primarily at Charing Cross Hospital, the directorate includes one of London’s Hyper Acute Stroke Units (HASU), which delivers:
Rapid assessment
24/7 thrombolysis (“clot-busting”)
Advanced imaging and vascular, neurosurgical and neuroradiological interventions
The HASU cares for over 1,700 patients annually in a dedicated 20-bed unit, typically for the first 72 hours following a stroke.
The neurology service provides both emergency and elective care across subspecialties such as multiple sclerosis, movement disorders, epilepsy, neuro-otology, headache, cognition and memory, neuromuscular disease, and more.
As part of the stroke pathway, patients may also receive mechanical clot retrieval (thrombectomy) in partnership with interventional neuroradiology. The Trust additionally supports the major trauma centre at St Mary’s Hospital, with outpatient and follow-up services delivered at both Charing Cross and St Mary’s.
Main Duties of the Job
The Business Manager will be responsible for:
Demand and capacity planning and management
Monitoring performance against targets/service level agreements (SLAs) and reporting to the General Manager (GM) and Chief of Service (CoS)
Overall operational management of specialities aligned to divisional and Trust strategic objectives
Delivering internal and external performance targets, supporting the GM in achieving service changes
Identifying opportunities and developing plans for service redesign, using project management improvement techniques
Ensuring regular provision of data in a standard format for decision-making, reviews, and planning
Line managing, coaching, and developing staff
Overseeing day-to-day running and administration of cost reduction programmes
About Imperial College Healthcare NHS Trust
Imperial College Healthcare offers the opportunity to work with leading clinicians, pushing boundaries in patient care.
The Trust values are: expert, kind, collaborative, and aspirational. Staff benefit from a supportive, inclusive culture where career development and wellbeing are prioritised.
Employee benefits include:
Career development opportunities
Flexible working and wellbeing support
Staff recognition schemes
Cycle to Work, car lease, and season ticket loan schemes
Onsite leisure facility membership options
The Trust is committed to equal opportunities and will consider applications for flexible, part-time, or job share roles.
Job Description & Responsibilities
A full job description is available in the attachment with the job advert. Applicants are expected to demonstrate the qualifications, skills, and experience outlined in the person specification.
Person Specification
Education
Essential:
Relevant first degree
Recognised postgraduate-level management qualification and/or equivalent experience
Completion of a project management course (e.g., PRINCE2)
Desirable:
Relevant postgraduate qualification
Experience
Essential:
Operational and staff management in the NHS
Track record in delivering change and project management
Handling complex employment issues (grievances, disciplinary cases)
Budget management experience
Conflict resolution and remedial action planning
Writing and delivering complex business and project plans
Cost reduction delivery
Skills & Abilities
Essential:
Strong business planning and marketing skills
Ability to analyse and present performance data effectively
Problem-solving and solution development
Excellent organisational and time management skills
Experience investigating complaints, including handling distressed patients, relatives, or staff
Additional Information
Disclosure and Barring Service (DBS) Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission to the Disclosure and Barring Service (formerly CRB) will be required to check for previous convictions.
Certificate of Sponsorship (CoS)
Applications are welcome from job seekers requiring Skilled Worker sponsorship to work in the UK. For details, visit the UK Visas and Immigration website.
Since April 2017, Skilled Worker applicants must present a criminal record certificate from each country lived in for 12+ months in the past 10 years. Adult dependants (18+) are also subject to this requirement. More guidance: Criminal records checks for overseas applicants.
How to Apply
If you are interested in this role, please visit the official website for full details and to submit your application — click here to apply now.